1269 North Fairfield Road, Beavercreek, Ohio 45432, United States

(937) 800-2796

(937) 800-2796

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Alleviate Sports and Therapeutic Massage

Privacy Policy

 

1. Introduction

CryoMassage ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information through SMS and email communications. By providing your contact information and using our services, you agree to the terms outlined in this policy.

2. Information We Collect

We collect the following information from you:

  • Personal Information: Name, phone number, email address, and any other information you provide.
  • Communication Preferences: Your consent to receive SMS and email communications.

3. How We Use Your Information

The information we collect is used to:

  • Send appointment reminders, service notifications, promotional offers, and updates.
  • Respond to customer inquiries and provide customer support.
  • Improve our services and enhance your experience.

4. Consent to Receive Communications

  • SMS Communications: By providing your phone number, you consent to receive SMS messages from CryoMassage, including reminders, promotions, and notifications. You can opt-out at any time by replying STOP to any SMS message.
  • Email Communications: By providing your email address, you consent to receive email messages from CryoMassage, including newsletters, offers, and service updates. You can unsubscribe at any time by clicking the unsubscribe link in any email.

5. Opt-Out and Managing Preferences

You can manage your communication preferences or opt-out of receiving communications by:

  • SMS: Replying STOP to any message you receive.
  • Email: Clicking the unsubscribe link at the bottom of any email.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.

7. Sharing of Information

We do not sell, rent, or share your personal information with third parties, except as required by law or to provide services to you (e.g., communication services).

8. Acceptance of Policy

By providing your contact information and using our services, you acknowledge that you have read and understood this Privacy Policy. Your continued use of our services constitutes your acceptance of this policy and any updates we may make.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

CryoMassage
1269 North Fairfield Road
Beaver Creek, Ohio 45432
Phone: 937-800-2796
Email: team@cryomassage.com

SMS TERMS & CONDITIONS

  

1- SMS Consent Communication: Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes. 

2- Types of SMS Communications: If consent has been given to receive text messages from [CryoMassage], messages may be received related to the following (provide specific examples): Appointment reminders Follow-up messages Billing inquiries Promotions or offers (if applicable) Example: Hi [Client's Name], Your appointment for our Cryo Slimming program is confirmed for [Date] at [Time]. We look forward to seeing you at 1269 North Fairfield Road, Beaver Creek, Ohio 45432. reply STOP to opt-out at anytime

3- Message Frequency: Message frequency may vary depending on the type of communication. For example, up to (2-3) SMS messages per week may be received related to [customer care & follow up messgaes]. - Example: "Message frequency may vary. You may receive up to SMS messages per week regarding your appointments or account status." 

4- Potential Fees for SMS Messaging: Standard message and data rates may apply, depending on the carrier's pricing plan. These fees may vary if the message is sent domestically or internationally. 

5- Opt-In Method: Opt-in to receive SMS messages from [CryoMassage] can be done in the following ways: By submitting an online form at www.cryomassage.com and checking the box that is provided there.

6- Opt-Out Method: Opting out of receiving SMS messages can be done at any time by replying "STOP" to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list. 

7- Help: For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at (insert the link) Additional Options: If SMS messages are not desired, the SMS consent box on forms can be left unchecked. 

8- Standard Messaging Disclosures: Message and data rates may apply. Opt out at any time by texting "STOP." For assistance, text "HELP" or visit our [Privacy Policy] and [Terms and Conditions] pages. Message frequency may vary

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CRYOMASSAGE

(937) 800-2796

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